TCI, a leading manufacturing company in Taiwan, was facing a growing challenge: an aging workforce. Many employees were approaching retirement, and younger generations showed little interest in the traditional roles available in the company. Concerned about the future, TCI’s CEO recognized that digital transformation was the key to ensuring long-term sustainability and growth. 

By implementing Robotic Process Automation (RPA) to modernize their operations, focusing first on the factory floor. This initial step not only alleviated their workforce challenges but also laid the foundation for a smart factory. As the benefits of RPA became clear, it was expanded across departments, transforming TCI into a fully integrated smart factory.